Legal
Privacy Policy
How Coatwell Painting collects, uses and protects your personal information.
Last updated October 2026
In short. We collect the information you give us so we can quote and do your job, plus basic technical data our website host collects. We share it only as needed, with the crew assigned to your project and the service providers that run our quotes, payments and email. We don’t sell or rent it, and we never see or store your full card number. You can ask to see or correct your information. The full policy below is what applies.
Coatwell Painting is the operating name of 1001752145 Ontario Inc. (“Coatwell Painting”, “we” or “us”). We respect your privacy and handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
When you request a quote, call, email or message us, we collect the information you give us, such as your name, phone number, email address, home address, details about your project and any photos you send.
When you visit coatwell.ca, our website host may automatically collect basic technical information, such as your IP address and browser type, to deliver and secure the site.
We use your information to respond to your request, arrange your walkthrough, prepare your quote, schedule and complete your project, invoice you and keep you updated. We don’t sell or rent your personal information.
We share information only as needed to do the work and run the business: with the independent painting crew assigned to your project, and with service providers such as Jobber (quotes, scheduling, invoicing and card payments, which are processed by Stripe) and Google Workspace (email). We never see or store your full card number. Some of these providers may store information outside Canada, where it may be subject to the laws of that country. We may also disclose information where the law requires it.
By sending a request or contacting us, you consent to this use of your information. You can withdraw your consent at any time, subject to legal or contractual limits, by contacting us. We only send marketing emails or texts with your consent, and you can unsubscribe at any time.
We keep personal information only as long as we need it for the purposes above and to meet legal, tax and accounting requirements. We use reasonable safeguards to protect it.
You can ask to see the personal information we hold about you, ask us to correct it, or ask how it is handled.
Privacy questions or requests can be sent to info@coatwell.ca or (613) 299-7888. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Email info@coatwell.ca or call (613) 299-7888.